American Alarm acquires Phoenix Security Systems
American Alarm and Communications, headquartered in Arlington, has completed the acquisition of Phoenix Security Systems Inc. of Wilmington, which provides security, access control, fire alarm and video surveillance systems and services for more than 800 businesses and homes primarily in the metropolitan area of Boston and in the South provided shore.
“We have been friendly competitors for a long time, and we believe that the unification of our two companies will be a great step forward for both and especially the customers we serve,” said Louis Sampson, chief operating officer and co-owner of American Alarm.
Phoenix Security Systems was founded in 2007 by Brad White, who built a significant portfolio of residential and business customers, including multiple corporate accounts with multiple locations. Phoenix grew primarily through referrals due to its excellent reputation for quality systems and service.
“Our mission at Phoenix has always been to do our best for our customers. After careful consideration, I knew it was time to add the resources we needed to continue serving customers at the level they deserve, “White said in a letter to Phoenix Customers announcing the acquisition has been. “That is why American Alarm is the right partner for our future.”
“Not a stranger in our team”
All Phoenix employees, including White, are now full-time American Alarm employees and will continue their efforts to serve our customers. Monitoring of Phoenix Security’s former customer sites has been transferred to American Alarm’s proprietary and operated UL-listed and Five-Diamond certified 24-hour security monitoring center in Arlington.
“Brad is certainly no stranger to our team,” said Wells Sampson, president and co-owner of American Alarm. “In fact, he has trained many of our technicians over the years. So we know this will be a great solution and look forward to working together to provide Phoenix customers with the technology, services and 24/7 support they will need for years to come. “
Early in their security careers, Wells and Brad (along with a few other industry colleagues) started an educational program through the Massachusetts Systems Contractors Association (MSCA), the state’s trading group for electronic systems including security, life safety communications, and automation, shortly after earning their systems engineer license in Massachusetts. At the time, both Brad and Wells knew firsthand that there was a shortage of qualified, licensed systems engineers in Massachusetts, which was a barrier to growth for the industry. In addition, working with low voltage systems was not as well known as a potential career path to many people, despite the fact that it is a rapidly growing field of exciting technology. They hoped that a new training program with a world-class curriculum would help attract more people to the subject and help MSCA companies develop their trainees into productive licensed technicians.
The two-year MSCA training program they have developed prepares people for the state license examination. The program has been expanded to include systems contractor license and training curricula necessary for technicians to maintain their licenses. To date, several hundred people have successfully completed the MSCA training programs to help advance people on their careers and support the industry’s ability to serve customers. Brad was director of the MSCA training program for about 10 years and was a preferred instructor in the continuing education courses offered to corporate engineers at American Alarm.
Via American Alarm Communications
American Alarm was founded in 1971 by three engineers who met at MIT. It remains a local family business now run by the second generation of the Sampson family. American Alarm is a comprehensive security systems integration and monitoring company providing intruder, fire, access control, video surveillance, environmental threats, and other related systems and services.
The American Alarm group of companies operates in six New England locations: Arlington, Auburn, Randolph and Weymouth, Mass .; Warwick, RI, and Manchester, NH American Alarm protect all types of property from single family homes to large and small businesses to large public and historic venues.
December 7, 2019: American Alarm buys Eaglestar Security
This announcement was published on Thursday, May 13, 2021.