In collaboration with the transportation software and payment company Passport, the City of Flagstaff has successfully migrated its approval and enforcement processes to Passport’s digital platform. With a centralized, digital solution, the city can streamline permit management for more than 1,200 active permits, achieve higher parking compliance rates, create a better user experience, and gain access to insights and data.
with passport‘S digital approval Solution, Flagpole Residents have a secure way to apply and pay for permits, and the city has access to a single platform that acts as a single point of contact for managing permits, including permits and applicant details. This eliminates trips to the town hall for permit holders and the manual processes for the city are significantly reduced. The customer service at the town hall can still help people with their purchases Permits if they do not have internet access or do not have a credit card.
“We are very excited about the migration to the Passport system,” said Gail Brockman, Park Manager for the City of Flagstaff. “The new approval portal creates a better one Customer experience and will help us with parking in the ParkFlag district. “
passport digital platform allows more than 1,000 cities to manage their entire mobility Operation – including mobile parking for a fee, digital enforcement and permits, micromobility and payment processing – from one central location. Data for all payment methods flows through the same system and provides a comprehensive overview of the Parking lot ecosystem.
“Moving to Passport’s digital platform is equipping the City of Flagstaff with the right tools and insights to simplify processes and improve the overall user experience,” said Kelly Andrews, Client Success Manager, Passport. “We pride ourselves on being the city’s trusted mobility partner and look forward to continuing to provide them with the technology to make their Parking management Gates.”
To set up a parking permit online, users can visit parkflagpermits.rmcpay.com/. To pay and manage parking fees online, users can visit parkflag.rmcpay.com/.
To learn more about how Passport supports the mobility infrastructure of cities, visit the company’s website.
Via passport
Passport gets cities moving and helps create more livable and fairer communities. Passport, based in Charlotte, North Carolina, is a transportation software company that provides the operating system that allows cities to manage vehicle interactions with streets and sidewalks. With Passport, city guides increase convenience, efficiency and compliance today and tomorrow. Trusted by more than 1,000 cities, universities, and agencies including Chicago, Toronto, London, Los Angeles, and Miami, Passport is one of the fastest growing companies on the Inc. 5000 and Deloitte Technology Fast 500 lists and was named in Fast . named The Company’s Most Innovative Companies for 2020.
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