Internet will be on Sunday in the north of AZ | dark Latest news

SHOW LOW – Sparklight customers across northern Arizona lost their connection to the Internet on Sunday afternoon.

With the loss of the internet, people and businesses were left without internet access, phones, cable television, and even emergency services. The widespread outage that began late Sunday morning due to a cut fiber optic cable between Yarnell and Prescott. Sparklight does not report how the cable was disconnected.

Sparklight kept customers informed on its website and on Twitter. Her first statement on Sunday at 12:51 pm read, “Outage Warning: Customers in Northern Arizona currently have no phone, cable, or Internet services. Our technicians are working to restore the services as soon as possible. We apologize for any inconvenience and thank you for your continued patience. “

At 4:00 pm they reported that the fiber optic cable had been cut, and at 7:00 pm they reported, “Sparklight is working with a provider on the primary backbone circuit that runs through Arizona. The fiber cut was made on the vendor’s fiber between Yarnell and Prescott. Because of the terrain in this area, the provider continues to work to isolate the exact location of the fiber so that it can begin splicing the fiber to restore service. “

At 8:20 pm on Sunday, a “temporary” repair was complete, and most of northern Arizona was back online.

“Our provider was able to reroute traffic to restore services until the permanent repairs are done.” Sparklight put online.

The last widespread major outage for Sparklight occurred on November 14, 2020 when a backhoe loader, unaffiliated with Sparklight and its service provider, reportedly carried out construction work in Phoenix and accidentally opened a line and a 288-conductor and 72-conductor fiber optic cable at 107th Avenue and Indian School Road. That outage lasted most of the day for more than 69,000 Sparklight customers in Prescott, Prescott Valley, Chino Valley, Paulden, Dewey-Humboldt, Mayer, Cottonwood, Show Low, Pinetop, Navajo County, Snowflake, Taylor, Winslow, Holbrook, and Joseph City.

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