TUCSON (KVOA) – When COVID-19 hit last year, Tucson’s Mayor and City Council approved a moratorium on your water bill. This moratorium ends now.
On Monday, Tucson Water will resume cordoning off accounts with a crime amount of $ 75 or more.
When things were normal, Tucson Water had accounts totaling $ 3 million with crime amounts. As of January 2021, that $ 3 million was $ 9 million. On February 9, Mayor and Council directed Tucson Water to resume closing these accounts today.
However, this process will be slow. Tucson Water said they want customers to know they are there for you and encourage you to get in touch if you are still in a difficult situation.
“We will drive slowly. And again we will try to share as much information as possible with customers and reach them,” said Silvia Amparano of Tucson Water. “But we would also like you to contact us so that we can exchange information.”
If you have a crime amount of $ 75 or more, Tucson Water will start the process by hanging a door hanger on your door to remind you before sending a crew to shut down your service.
Typically, Tucson Water will not close your account if your bankruptcy is $ 75 or less. However, if it’s over $ 75 for 60 days or more, they start disrupting accounts.
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