Charlotte-based Wyndham Capital Mortgage, a leading fintech mortgage lender, today announced the opening of a new distribution center in Phoenix. The Phoenix site is located in the Biltmore Financial District and has been ramping up since January 2021. The new center will serve as one of Wyndham Capital’s headquarters on the west coast, where the company plans to triple its current workforce this year with seasoned mortgage advisors from the Valley.
“Wyndham Capital chose Phoenix because it is a high-performing, talented lending center that we want to attract, and because Arizona is a great state for growing businesses,” said Christian Olin, director of sales at Phoenix. “We are very happy to anchor our roots here. This new location is predestined for an outstanding success with the real estate boom and what we have to offer our team and its customers alike. “
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With the emergence of the fintech mortgage lender concept during the pandemic, Wyndham Capital has created an entirely new model to prepare its loan officers for success and enhance the home buying and selling experience in high demand. With an investment in augmented intelligence, the company equips its mortgage advisors with dedicated speed teams, robots that support human intelligence with operational excellence, and a comprehensive data-driven marketing program that generates more consistent, higher quality leads at the right time.
“Wyndham Capital is changing the game of digital mortgage lending,” said Jeff Douglas, CEO of Wyndham Capital. “Although we know that there is power in this innovation, it is really the people on the front lines who make the difference.”
In 2020, the company automated nearly two million child tasks so its staff could focus on the borrower. Thanks to intelligent automation, Wyndham Capital closes loans up to 15% faster than competing lenders compared to the industry average. With the goal of faster turnaround times, the company is working hard to offer its customers more competitive prices. This combination enables their borrowers to save time and money while allowing their mortgage advisors to complete more loans per employee than the industry average.
“While we rely heavily on technology, we even more value our dedicated teams who keep our business going,” added Olin. “The company has more than tripled its number of employees in the last two years alone and has a high retention rate across the industry. This is really proof of the corporate culture and our commitment to create an environment in which people want to work and stay for the long term. “
For more information on Wyndham Capital Mortgage and how to join the team, please visit JoinWyndham.com/location/phoenix.
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